The Accounts Billing Officer will be responsible for supporting the billing division in processing requests efficiently and ensuring all protocols within the billing cycle are accurately performed within stated timeframes. This role plays a key part in maintaining streamlined and effective billing procedures while ensuring compliance with internal policies and industry standards.

Key Responsibilities:

Invoice Preparation & Auditing:

• Prepare invoices for clients, ensuring accuracy and compliance with company policies.
• Audit invoices before approval by the Billing Supervisor.
• Perform verification and manual computation of invoices.
• Link vendor invoices on the Great Plains (GP) system to analyze cost vs. actual charges.
• Ensure all received requests are billed accurately and within set deadlines to prevent delays.

Billing & Collections Coordination:

• Track all invoices and ensure timely dispatch to clients.
• Liaise with collections teams on pending requests and outstanding payments.
• Escalate disputes and discrepancies to the Billing Manager/Supervisor.

Reporting & Compliance:

• Prepare exposure reports by validating data on the system and estimating expected trip requests.
• Generate ad-hoc reports as required by the Billing Manager.
• Ensure adherence to financial and regulatory standards in all billing processes.

Credit Notes & Adjustments:

• Prepare credit notes as required for adjustments.
• Ensure proper documentation and approval before processing any credits.

System & Process Optimization:

• Ensure all invoices are accurately entered into the Great Plains system.

Qualifications & Experience:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 3+ years of experience in billing, invoicing, or financial operations, preferably in aviation, logistics, or a service-based industry.
• Strong knowledge of billing software, with experience in Great Plains (GP) or similar ERP systems.
• Excellent attention to detail with strong analytical and problem-solving skills.
• Ability to work under pressure and meet strict deadlines.
• Good communication and interpersonal skills to collaborate with internal teams and external clients.
• Experience in handling billing disputes and working with collections teams is an advantage.