About UAS:

UAS International Trip Support is a global leader in providing comprehensive aviation services, offering support across trip planning, ground handling, fuel services, and flight operations. With a strong presence worldwide, we cater to the aviation industry’s unique needs with innovative technology solutions, superior customer service, and a dedicated team of experts. Our vision is to be the leading provider of global aviation support services, and we aim to continuously enhance our service offerings through digital transformation and cutting-edge technology.

About the Role:

UAS is looking for a Business Development Manager to help us grow our international trip support services. The BDM will focus on generating leads, driving revenue growth and building a solid pipeline of business within companies in the aviation sector. This position plays a crucial role in driving growth and expanding UAS’ market presence as well as pushing our customer-centric vision forward.

Key Responsibilities:

Revenue Generation & Business Development:

• Identify and pursue new business opportunities within the general and commercial aviation markets.
• Develop and execute strategies to penetrate new markets and expand UAS’ reach.
• Ensure consistent revenue growth and meet/exceed annual sales targets set by the line manager.
• Conduct thorough market research to identify potential clients, industry trends, and competitive arena within the aviation sector.
• Negotiate and secure contracts, ensuring favourable contract terms for UAS.

Account Management & Engagement:

• Develop and implement comprehensive account plans, ensuring alignment with customer needs and company objectives.
• Ensure high levels of customer engagement and satisfaction by promptly addressing issues and maintaining regular contact.

Sales Strategy & Pipeline Management:

• Collaborate with internal marketing and account teams to build a robust sales pipeline through cold calls, networking events, emails, and other lead generation activities.
• Maximize existing revenue streams and identify cross-selling and up-selling opportunities.
• Maintain and manage the sales pipeline through CRM tools, providing regular updates on potential deals and status.

Customer-Centric Approach:

• Engage with customers to understand their unique requirements and translate them into tailored service offerings and commercial proposals.
• Coordinate and manage customer communications and follow-up throughout the sales cycle, ensuring a smooth and successful sales process.
• Close sales deals efficiently while maintaining a high level of professionalism and customer satisfaction.

Industry Representation:

• Represent UAS as an evangelist in client meetings, industry panels, conferences, and air shows.
• Build brand awareness and promote UAS’ value proposition to key industry players and decision-makers.

Team Collaboration:

• Work closely with cross-functional teams, including marketing, product development, and operations, to ensure alignment of sales strategies with business objectives.
• Provide feedback to internal teams on market trends, customer needs, and competitive landscape to influence product/service enhancements.

Target Achievement:

• Meet or exceed yearly revenue targets and other KPIs as assigned by the line manager.
• Proactively monitor performance metrics and adjust strategies to ensure successful achievement of goals.

Skills and Qualifications:

• Minimum 5 years of experience in revenue generation, business development, or account management within aviation services, specifically in trip support.
• Bachelor’s degree in Business Administration, Marketing, Aviation Management, or a related field.
• Strong understanding of aviation services, market trends, and challenges.
• Familiarity with aviation operations and regulations.
• Willingness to travel as needed.
• Excellent communication and public speaking skills, with experience representing the company at industry events.
• Proven customer service and problem-solving abilities, with a focus on delivering tailored solutions that meet client needs.
• Proven ability to generate leads, qualify prospects and close deals.
• Results-driven and ability to build long-term relationships and keep clients happy.